Subject: Tech Support Candidate - sudhir gupta
From: sudhir gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Dec 2021 07:19:07 -0500

| | Tech Support Test

Name | sudhir gupta
E-mail | [email-masked]
Phone Number | (+91) 9899804708
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gaur City Noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | clavis | Sr Executive | | 28000
Previous Employer 1 | Glue Design | Executive | 2017 | 22000
Previous Employer 2 | Era informatics | Executive | 2011 | 8000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I haven't seen any error

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen
Touch and hold Bluetooth
pairing the option pair the device & connect

What according to you makes you a good candidate for customer service or technical support job? | Its all about your attitude in addition to your academic qualification, like you should be soft spoken, good listener, problem solver, helpful, team builder and know how to engage the people well.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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