Subject: Chat Audit JayWay
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>, Bhupendra Singh <[email-masked]>
Cc: Pritish Nandi <[email-masked]>, deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Wed, 8 Dec 2021 02:38:11 -0700 (MST)

Hi Team, 

Please find the analysis details of the chats audited for JayWay: 
Chat ID: R3LR23KNWD (Harsh) : Since the customer was looking to speak to someone the response should have been something like " Sure, we can get one of our expert vacation planners to get in touch with you with more information. May I know your name, email and phone number?" and customer left the chat after a while. 

No abandoned/missed chat. 

Thanks and Regards, 

Amit