Subject: Fwd: English Language Test - Prabhjot Singh
From: Deeksha Dadu <[email-masked]>
To: Kareem Khan <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Fri, 3 Dec 2021 06:27:05 +0000

Check for UENI or tech

Sent from my iPhone

Begin forwarded message:

From: Prabhjot Singh <[email-masked]>
Date: 3 December 2021 at 03:00:23 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, [email-masked]
Subject: English Language Test - Prabhjot Singh
Reply-To: [email-masked]

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Prabhjot Singh    /  (0) 6397969974    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hello,mam
I hope you doing great
My name is prabhjot singh and i am from Fastrack courier services , i got your parcel to be delivered at your door step , but your mentioned address is invalid.
Please re-check it and fill an appropriate address  ,so that your parcel should be delivered at your doorstep.

Thankyou
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hello sir,
I hope you doing great

My name is prabhjot singh and i am from homebox team, we got your mail and our team had gone through it thoroughly, but believe me its not a big issue as while transportating the stuff these scratches come and its common , one of our team member will come and put a disinfectant solution on scratches and those scratches will be removed.
Moreover, if you want to replace it we can also do that .
Waiting for your respond .

Thankyou sir