Subject: Fwd: English Language Test - Awaneesh Tripathi
From: Deeksha Dadu <[email-masked]>
To: Kareem Khan <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Fri, 3 Dec 2021 06:26:35 +0000

Check him for UENI or tech

Sent from my iPhone

Begin forwarded message:

From: Awaneesh Tripathi <[email-masked]>
Date: 3 December 2021 at 03:48:13 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, [email-masked]
Subject: English Language Test - Awaneesh Tripathi
Reply-To: [email-masked]

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Awaneesh Tripathi    /  (110089) 9899746022    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hi there,
I have released your courier but it seems like the address you have mentioned is wrong but don't worry i have already told the courier boy to deposit your courier
back to the company. I will again send it back to your new address now it will reach you shortly.

Thanks for sharing your problem with us.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear Customer,
You have complained that there were some scratches on the T.V that you have noticed after the installation of T.V into your house and  so you have complained a file for replacement. Don't worry if you want to replace it we will replace it very soon and will install a new t.v into your house.

Thanks for sharing your problem with us.