Subject: Fwd: English Language Test - Ajmal Shabir
From: Ashish Dabral <[email-masked]>
To: Deeksha <[email-masked]>
Cc: saurabh <[email-masked]>
Date: Wed, 1 Dec 2021 04:46:48 -0700 (MST)

Hello Ma'am, 

He is reference of Shagufa (new UENI agent). Can we consider him for Swagtron? 

Regards, 
Ashish Dabral 

From: "Ajmal Shabir" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Deeksha" <[email-masked]>, "kareem khan" <[email-masked]> 
Sent: Wednesday, December 1, 2021 5:13:56 PM 
Subject: English Language Test - Ajmal Shabir 

	
	
			Foreign Language Screening Test 
		Name 	Ajmal Shabir / (+91) 7051630034 / [email-masked] 
Whats your first language 	English 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear Sir/ Mam, 

Sir, I would like to inform you that our delivery boy has went to your address however, the address you have mentioned is wrong. So I request you to confirm the address so that we can make the changes and deliver the same. 

Thanks & Regards, 
Ajmal Shabir 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear Abdul, 

We appologize for the inconvenience caused to you. This is to inform you that as per the company policy you are requested to share the pictures of the TV so that I can forward it to the concerned department and they will get back to you soon. 

Thank & Regards, 
Ajmal Shabir