Subject: JayWay Chat Audit
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>
Cc: Pritish Nandi <[email-masked]>, deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Mon, 29 Nov 2021 02:00:06 -0700 (MST)

Hi Harsh, 

Please find the analysis details of the chats audited for JayWay: 
Chat ID: R3AAPZCARK (Harsh) : Traveller left the chat before answering lead generation questions. 

Chat ID: R3BBT6HAAS (Harsh) : Chat was handled extremely well and as per the process guidelines and expectations. 

No abandoned/missed chat. 

Thanks and Regards, 

Amit