Subject: Trainer Candidate - Geetika Sharma
From: Geetika Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 29 Nov 2021 03:38:05 -0500

| | Tech Support Test

Name | Geetika Sharma
E-mail | [email-masked]
Phone Number | (91) 9289652027
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Uttam Nagar

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Akal information system Ltd | Operation Manager | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | Immediately

Please briefly describe your work experience specifically in training?

Handling the clients
Policy details

Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Due to covid team will be change every week and person does not understand the client and requirements
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Valueable and most valuable
What according to you makes you a good candidate for this position? | Insight learing
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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