Subject: Fw: Tech Support Candidate - Nihar Agarwal
From: Deeksha Dadu <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Fri, 26 Nov 2021 11:46:54 +0000

check for Swagtron

________________________________
From: Kareem Khan <[email-masked]>
Sent: Friday, November 26, 2021 5:08 PM
To: Deeksha Dadu <[email-masked]>
Subject: Re: Tech Support Candidate - Nihar Agarwal

Hello Mam,

He is fresher, having own laptop and Wifi connection. Good comms, Expecting salary as per standard also he is an immediate joiner.

________________________________
From: "Deeksha Dadu" <[email-masked]>
To: "kareem khan" <[email-masked]>
Sent: Friday, November 26, 2021 4:35:05 PM
Subject: Fw: Tech Support Candidate - Nihar Agarwal

for UENI/ Tech support

________________________________
From: Nihar Agarwal <[email-masked]>
Sent: Wednesday, November 17, 2021 12:28 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Nihar Agarwal

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Nihar Agarwal
E-mail  [email-masked]
Phone Number    (91) 9074711901
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Jabalpur
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        None
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  - Read the error
- analyse the error (read the error message )
- trouble shooting
- leverage resources like online forum to understand the root cause and resolving it fix the error using

If that doesn't work try restarting the browser
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.Swipe down from the top of the screen.
2.Make sure Bluetooth is turned on.
3.Touch and hold Bluetooth .
4.In the list of paired devices, tap a paired but unconnected device.
5.When your phone and the Bluetooth device are connected, the device shows as "Connected."
What according to you makes you a good candidate for customer service or technical support job? * Having positive attitude and willingness to help someone by providing the correct resolution or information
* I possess good  communication skills
*I believe in Maintaining professional relationship with the customer
On a scale of 1 - 5 please rate your fluency in spoken English  5