Subject: Fw: Tech Support Candidate - Sayyad azmam Ajmal
From: Deeksha Dadu <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Fri, 26 Nov 2021 11:00:28 +0000

for Swagtron,
________________________________
From: Sayyad azmam Ajmal <[email-masked]>
Sent: Thursday, November 18, 2021 3:49 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Sayyad azmam Ajmal

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Sayyad azmam Ajmal
E-mail  [email-masked]
Phone Number    (91) 6398588987
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Noida sec 59
Which best describes your Technical Support capabilities        I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Hardware - Basic
Speakers & Audio
VoIP
No
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Concentrix, gurgaon     Advisor November 15, 2031       24000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all i will check whether the LAN cable that provides internet, i will check whether this issue is global or not, i will cleare the cache and cookies.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Switch on the bluetooth in both the devices
Connect them inputing the respective password.
What according to you makes you a good candidate for customer service or technical support job? I  can easily catch the bugs and normal.errors as well , i have good communication skills and i know how to resolve the queries using the process.
On a scale of 1 - 5 please rate your fluency in spoken English  5