Subject: Tech Support Candidate - Nikita Singh
From: Nikita Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 25 Nov 2021 05:11:39 -0500

| | Tech Support Test

Name | Nikita Singh
E-mail | [email-masked]
Phone Number | (+91) 8847036776
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Dhanbad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. According to the error message, I will check if my internet is working or not
2. If my internet is working fine, I'll try to check same website in other browsers
3. If that works, I'll clear the cache and cookies of the previous browser and will try again

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on bluetooth of the speaker
2. Go to phone setting and turn on bluetooth
3. Check if the device name is showing in the list
4. If the device is available, select the device and pair with the phone
5. If the device is not available, turn off and turn on the bluetooth of the speaker and try again

What according to you makes you a good candidate for customer service or technical support job? | I am a panctual and motivated individual who is able to work in a busy environment and produce high standards of work also I have all the required skills which is required of this role.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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