Subject: Fwd: Arabic Language Test - Abdurazaq Alzuakri
From: Ashish Dabral <[email-masked]>
To: Deeksha <[email-masked]>
Date: Thu, 25 Nov 2021 02:41:22 -0700 (MST)

Hi Ma'am, 

The number you shared with me. PFB his test. 

Regards, 
Ashish Dabral 

From: "Abdurazaq Alzuakri" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Deeksha" <[email-masked]>, "ufaq zareen" <[email-masked]> 
Sent: Thursday, November 25, 2021 3:09:24 PM 
Subject: Arabic Language Test - Abdurazaq Alzuakri 

	
	
			Foreign Language Screening Test 
		Name 	Abdurazaq Alzuakri / (0091) 9359113936 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hello 
Dear customer 

Sorry for inconvenience 

Hope you are doing well and keeping safe 

With reference to your request to check your order status, I checked your order. In fact, the Courier tried to deliver your order but your address was wrong. Could you please update your address to try to Deliver the order again? 

Regards! 
Abdurazaq 

I 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear Customer 

Sorry for inconvienvece 

We received your request for replacement or paying money back. 

we will solve this problem as soon as. we will be in touch! 
Have a Neice day 

Best Regards! 
Abdurazaq