Subject: Tech Support Candidate - AATIKA KHAN
From: AATIKA KHAN <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 18 Nov 2021 23:46:27 -0500

| | Tech Support Test

Name | AATIKA KHAN
E-mail | [email-masked]
Phone Number | (+91) 7300899864
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | RAMPUR, UTTAR PRADESH
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | N/A | N/A | N/A
Previous Employer 1 | N/A | N/A | N/A | N/A
Previous Employer 2 | N/A | N/A | N/A | N/A

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I TRY TO REFRESH THAT SITE, THEN I CHECK MY NETWORK AND CONNECTION. THEN I RECONNECT MY INTERNET CONNECTION. THEN I OPEN THAT SITE AGAIN.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | OPEN A BLUETOOTH SETTING IN A MOBILE PHONE, THEN CONNECT A SPEAKER BY CLICKING ON SPEAKER NAME IN BLUETOOTH SEARCH LIST. ALLOW PERMISSION.

What according to you makes you a good candidate for customer service or technical support job?

I'M A GOOD AND ACTIVE LISTNER THAT REQUIRE IN LISTENING CUSTOMER QUERIES.
I AM HAVIND A ABILITY TO FIND RIGHT SOLUTION.
GOOD AND PROFESSIONAL COMMUNICSTIONAL SKILLS.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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