Subject: Tech Support Candidate - Amit Gogna
From: Amit Gogna <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 18 Nov 2021 09:35:26 -0500

| | Tech Support Test

Name | Amit Gogna
E-mail | [email-masked]
Phone Number | (+91) 7834886926
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hari Nagar Depot,  Near Tilak Nagar Metro Station.
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | UNIWORLD TRANSERV PRIVATE LIMITED | Court and Accident Incharge and Driver Hiring Manager | Till working | 22000
Previous Employer 1 | Ms Bs STANDARD burfee Pvt ltd | Store Assistant | 30-05-2020 | 18000
Previous Employer 2 | WIPRO HOLIDAYS | CUSTOMER SALES EXECUTIVE | 01-06-2018 | 10000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If I search a website ( www.ndtv.com) on my browser, or it comes up with an error, I'll need to contact its technical support team, or file my complaint via email.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all i will bluetooth on my mobile, then i will turn on bluetooth speaker button, when on speaker  i will search my own mobile user name and  find us user name in my mobile then i will pair the device that device my mobile as soon as it is paired  I can play music once connected
What according to you makes you a good candidate for customer service or technical support job? | I have no idear
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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