Subject: Tech Support Candidate - Vijay Tripathi
From: Vijay Tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 18 Nov 2021 09:22:07 -0500

| | Tech Support Test

Name | Vijay Tripathi
E-mail | [email-masked]
Phone Number | (0000) 8630321639
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida sector 66
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Maxbupa health insurance | Consultant | 1 st nov | 17000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 Restart My Device
2 Make Sure the Internet Connection Works
3 Check if the Website is Down for Everybody or Just Me

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Steps to connect Bluetooth speaker
Put the speaker in pairing mode
Switch on Bluetooth on mobile phone
Wait for the phone to connect
Connect and Play music

What according to you makes you a good candidate for customer service or technical support job?

I thik I am quite be good to understand customer problem quickly
And resolve over call

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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