Subject: Tech Support Candidate - Ishu Maurya
From: Ishu Maurya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 18 Nov 2021 09:00:00 -0500

| | Tech Support Test

Name | Ishu Maurya
E-mail | [email-masked]
Phone Number | (91) 9140870257
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Hdfc bank | Deputy manager | 16 august | 28000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | It depends on the error that occurs

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. First open the phones bluetooth.
2. Second open the bluetootooth of speaker
3. Pair the devices
4. Then connect them

What according to you makes you a good candidate for customer service or technical support job? | Good knowlwdge of technical gadgets and computer and good communication skills
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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