Subject: Tech Support Candidate - Akhilesh Yadav
From: Akhilesh Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 18 Nov 2021 08:38:13 -0500

| | Tech Support Test

Name | Akhilesh Yadav
E-mail | [email-masked]
Phone Number | (+91) 9026674054
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Kanpur Nagar (U.P.)
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | DRC Interprise Kanpur Nagar | Desktop Support L1 | 15 | 16100
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First check internet connection ,
then check that browser surfing properly.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

first power on bluetooth speaker
then setting on mobile phone pairing the bluetooth speaker

What according to you makes you a good candidate for customer service or technical support job? | good technical skill
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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