Subject: Tech Support Candidate - Nisha Banik Nisha
From: Nisha Banik Nisha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 18 Nov 2021 06:54:11 -0500

| | Tech Support Test

Name | Nisha Banik Nisha
E-mail | [email-masked]
Phone Number | (+91) 8455968572
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Jharsuguda, odisha, India
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Mahindra first choice | Service advisee | 1year | 15000
Previous Employer 2 | Royal Enfield | Sales(CRE) | 1year | 18000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will close the page ans check the internet connection and the network then after I will try to ope  the website once more.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | 1) turn on the Bluetooth of mobile.2) turn on the bluetooth, 3) search the bluetooth device for connection 4) when found click to connect option.

What according to you makes you a good candidate for customer service or technical support job?

Way of talking to customers.
Ability of situation handaling.
Listening to customers problem properly and according to that tell them the solution.

On a scale of 1 - 5 please rate your fluency in spoken English | 2

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