Subject: Tech Support Candidate - Arati Agarwal
From: Arati Agarwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 18 Nov 2021 05:14:50 -0500

| | Tech Support Test

Name | Arati Agarwal
E-mail | [email-masked]
Phone Number | (91) 7008328490
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Kolkata West Bengal but i can relocate once selected
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will copy the link and paste it in the url section of the google chrome.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First we have to on the  swicth of  the speaker. Then open  the bluetooth section in the phone.  Then make on your bluetooth in the phone. Then in the bluetooth section we have to connect the bluetooth of the speaker and phone.
What according to you makes you a good candidate for customer service or technical support job? | Good communicational skills and confident person.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |