Subject: Fw: Calls and Tickets for QA Assessment
From: Deeksha Dadu <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Thu, 18 Nov 2021 07:49:45 +0000

________________________________
From: Inderpal Singh <[email-masked]>
Sent: Thursday, November 18, 2021 12:55 AM
To: HR Livesalesman <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Subject: Re: Calls and Tickets for QA Assessment

Hello Harpreet,

As discussed PFA the feedback for 1 call & 2 tickets.

Regards
Inderpal

On Tue, Nov 16, 2021 at 3:30 PM HR Livesalesman <[email-masked]<mailto:[email-masked]>> wrote:
Hi Inderpal,

Hope this finds you well. I am contacting you on behalf of LiveSalesman for the position of Training and Quality Manager position you applied for.

As discussed with my colleague Deeksha today, please find the attached link to access 5 Email ticket cases and 5 calls. Please go through these. We want you to audit only 1 call and 2 tickets out of these.
We understand that you do not have any knowledge of the process. However, as a QA, could you please share your feedback on what went wrong in these and what could have been done better?

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393