Subject: Tech Support Candidate - Puneet Sharma
From: Puneet Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 17 Nov 2021 02:46:02 -0500

| | Tech Support Test

Name | Puneet Sharma
E-mail | [email-masked]
Phone Number | (+91) 9999634386
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | North Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Binary Global | System Admin | Curently working | 33000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check the internet
Check with another browser
Wait due to server issue

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Switchon the device
Making bluetooth on in the mobile
After the mobile had searched devices, clicking the name of our bluetooth speakers.
Hence connected

What according to you makes you a good candidate for customer service or technical support job?

Problem solving attitute
Inquisitive towards knowledge

On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |