Subject: Tech Support Candidate - Wasique Abrar
From: Wasique Abrar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 17 Nov 2021 01:03:34 -0500

| | Tech Support Test

Name | Wasique Abrar
E-mail | [email-masked]
Phone Number | (+91) 9771838889
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | K R Puram, Bangalore
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Teleperformance | Customer Support | 31st October 2021 | 12746
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I will check my internet connection
Then check what's the error is poping
Work on the error
Then open the website

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Switch the power of the device
Then go to Bluetooth settings
Switch in and click on pair device
Search for the device and click on it
After that click on pair
Device will connected

What according to you makes you a good candidate for customer service or technical support job? | I have interacted with the customer for 1 years 3 months so I can understand their situation and help them in best possible way.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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