Subject: Tech Support Candidate - Muzamil Showkat
From: Muzamil Showkat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 16 Nov 2021 11:38:06 -0500

| | Tech Support Test

Name | Muzamil Showkat
E-mail | [email-masked]
Phone Number | (91) 7051419959
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Srinagar, J&k
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

If I see any of these error messages, it might just be a problem with the browser's cache:
The connection was interrupted , the connection was reset, the connection has timed out.Sometimes these errors arise when the internet connection is not stable or no internet.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First step is to turn on bluetooth on both the devices then i have to select the device's name on my phone screen i have to pair both the devices and the pairing message will pop up on the phone then i can use the blueooth speaker easily.
What according to you makes you a good candidate for customer service or technical support job? | I am very dedicate towards my work. I have good communication skills. I am confident. The job I applying for I think that i am suitable for this role as i can fullfil all the requirements.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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