Subject: Tech Support Candidate - Parmanand Parmanand
From: Parmanand Parmanand <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 16 Nov 2021 11:25:04 -0500

| | Tech Support Test

Name | Parmanand Parmanand
E-mail | [email-masked]
Phone Number | (91) 9001890896
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Jaipur
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Coforge Limited | Sr Associate | 16/11/2021 | 30
Previous Employer 1 | Wipro Third Party | FM Engineer | 31/01/2015 |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First we check connectivity, it's ok then we check proxy settings, it's ok then we check Lan Drivers, after it we check hardware.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First start Bluetooth in mobile then start speaker Bluetooth after it search speaker Bluetooth then connect
What according to you makes you a good candidate for customer service or technical support job? | Good Technical knowledge and way of talking and communication skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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