Subject: Tech Support Candidate - ankita ahuja
From: ankita ahuja <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 16 Nov 2021 07:53:38 -0500

| | Tech Support Test

Name | ankita ahuja
E-mail | [email-masked]
Phone Number | (91) 7678294126
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | ghaziabad
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | | |
Previous Employer 1 | N/A | | |
Previous Employer 2 | N/A | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. First I would see the internet connection.
2. Restart my device.
3. open the site on new browser page.
4. I will check only I am facing the problem or anyone else also.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

open  Bluetooth from setting app.
view the option.
select pair device to pair the device your speaker or mobile.
Then the device is paired.

What according to you makes you a good candidate for customer service or technical support job? | I am good candidate for this job because my typing speed is good with accuracy and I am hard working and capable for this job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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