Subject: Tech Support Candidate - Bhupesh Tripathi
From: Bhupesh Tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Nov 2021 07:04:28 -0500

| | Tech Support Test

Name | Bhupesh Tripathi
E-mail | [email-masked]
Phone Number | (91) 9643854431
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kanpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | NA

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Policy Bazaar.Com | Sales Associate | 14 th August 2020 | 21000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will close all the tab and then again open the new tab. After that remove all the history, caches. Then again search on the new tab and also check the internet connectivity and speed.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 - Open mobile phone Bluetooth
2 - Open Bluetooth speaker
3 - Search on phones Bluetooth to connect with speaker
4 - Paired with mobile Bluetooth to speaker bluetooth

What according to you makes you a good candidate for customer service or technical support job? | My previous experience of customer handling makes me fit for this job. Because in my previous job I will handling the customers objections and also help them to get necessary documents.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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