Subject: Tech Support Candidate - HIMANSHU Goswami
From: HIMANSHU Goswami <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Nov 2021 01:17:23 -0500

| | Tech Support Test

Name | HIMANSHU Goswami
E-mail | [email-masked]
Phone Number | (91) 8707083343
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Goa
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Rooptekno polymers pvt ltd | Engineer | Till now | 22175
Previous Employer 1 | Rooppolymers pvt ltd | Ass Engineer | 22/09/2020 | 12500
Previous Employer 2 | Accelfrontline ltd | Asso Engineer | 10/08/2018 | 8500

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.check website name.
2. Internet connection.
3. Firewall check.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open both bluetooth
2.check driver.
3. Search bluetooth
4. Connect or pair

What according to you makes you a good candidate for customer service or technical support job?

1.clear listen user problem
2. And go to verry clearly satisfaction with customer

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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