Subject: Tech Support Candidate - Sandeep Tiwari
From: Sandeep Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 13 Nov 2021 15:11:36 -0500

| | Tech Support Test

Name | Sandeep Tiwari
E-mail | [email-masked]
Phone Number | (229001) 8922869594
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Lucknow uttar pradesh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Software

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | No | No | No | No
Previous Employer 1 | No | No | No | No
Previous Employer 2 | No | No | No | No

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will refresh the page and i will try it again . and if then also it will not work , then i will cut the full page and Again i will open Tab for Searching
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I will open both device  the the bluetooth and then i will start pairing for that , then i will send Accept request from one device to another device for Transfering data .
What according to you makes you a good candidate for customer service or technical support job? | I will do my level best for giving best solution to My customer in good and easy manner.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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