Subject: Tech Support Candidate - Anchal Mishra
From: Anchal Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 13 Nov 2021 08:07:56 -0500

| | Tech Support Test

Name | Anchal Mishra
E-mail | [email-masked]
Phone Number | (62890) 92738
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Howrah
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly, i will see my network connection is fine or not secondly i will clear cache and cookies of the browser and thirdly if again i am facing the same issue i will contact with the customer service

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 . I will on the bluetooth system on my phone
2. I will on the other bluetooth system of other's phone

What according to you makes you a good candidate for customer service or technical support job? | I like to help people with their queries. I would love to be a part of that organization where i can help others and communicate with others via email and calls. I  would provide the best service i can.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |