Subject: Tech Support Candidate - Parth gaekwad
From: Parth gaekwad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 13 Nov 2021 05:18:47 -0500

| | Tech Support Test

Name | Parth gaekwad
E-mail | [email-masked]
Phone Number | (+91) 9913805313
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | L&T | Engineer | 20 November | 34000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Will see if the Problem Is at End or Theirs. ...
Then Browse a Cached Version of the Page. ...
Disable Add-Ons and Other Interfering Software. ...
Check Another Browser or Incognito Window. ...
Fix my DNS.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First switch on the speaker device & enable bluetooth in mobile.
Then from mobile search for nearby device and pair with speaker by clicking on pair in mobile.

What according to you makes you a good candidate for customer service or technical support job? | My skills to be polite and humble to customer and to give customer resolution of their query or to assure them that their query will get resolved in minimum timeframe.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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