Subject: Tech Support Candidate - Sweta Kumari
From: Sweta Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 13 Nov 2021 04:15:38 -0500

| | Tech Support Test

Name | Sweta Kumari
E-mail | [email-masked]
Phone Number | (821112) 9162911941
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sasaram
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First  I will clear the cache and cookies
Second I will update my browser
Third I will update my java plugin
Fourth I will try a different web browser
Fifth I will turn off ad blocker
Sixth helpful links

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down on the top of the screen
Touch and hold bluetooth
Tap pair new devices
If u don't find pair new device, check under available devices or tap more. Refresh
Tap the name of ur bluetooth device u want to pair with ur device
Follow any on-screen instructions

What according to you makes you a good candidate for customer service or technical support job? | To your academic qualifications a candidate should also be soft spoken good listener problem solver helpful team builder and know how to engage people well
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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