Subject: Tech Support Candidate - Alok Kumar
From: Alok Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 13 Nov 2021 00:13:59 -0500

| | Tech Support Test

Name | Alok Kumar
E-mail | [email-masked]
Phone Number | (011) 7838113979
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | North West Delhi jahangir puri
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Directorate of economic and statistics Vikas bhawan delhi | Feild surveyor | 20oct 2020 | 16000
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | May be there would be an internet access problem, for that i would go the section of internet access to fix it, another reason could be the privacy error, and for that i will check the position of my antivirus whether is it up to date or not, by doing these may be i would be able to solve to problem.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First I would open the power button of the Bluetooth speaker and then I will find the device by using my phone Bluetooth section, here I will get the name of Bluetooth speaker and i will go further to connect with it.
What according to you makes you a good candidate for customer service or technical support job? | I believe in making bond and relationship by doing that we can conquer the each problem along with that my humble nature and the knowledge I acquire I think it will give me the new opportunity to find a good path, I think one must have zeal to learn and to explore so do i and this quality makes me the right for this profile.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |