Subject: Tech Support Candidate - Ehtesham uddin
From: Ehtesham uddin <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 13 Nov 2021 00:08:04 -0500

| | Tech Support Test

Name | Ehtesham uddin
E-mail | [email-masked]
Phone Number | (91) 9968376256
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Jamia Nagar. Okhla
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | SAFETIX PROTECTIVE EQUIPMENTS PVT. LTD. | IT Executive | | 24600
Previous Employer 1 | Path Institute of Technology | | |
Previous Employer 2 | Digicall Teleservices Private Ltd | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | when we open a site check what error show .If ndtv site is block by firewall then go to this port and open this site then proceed to word.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

on Bluetooth both side and do the pairing
then put the given code on our mobile bluetooth then it work proper.

What according to you makes you a good candidate for customer service or technical support job? | Resolve the customer problem in proper way
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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