Subject: Tech Support Candidate - Ashish Mishra
From: Ashish Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Nov 2021 21:27:41 -0500

| | Tech Support Test

Name | Ashish Mishra
E-mail | [email-masked]
Phone Number | (91) 9807525258
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida Extention
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Speakers & Audio
SQL

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Page Industries Ltd | Analyst | 29 November | 5LPA
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Please check url spelling
Check internet connectivity and then refresh the browser page is still issue presists then need to delete history and chache and then try

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Please check speaker having bluetooth connectivity or not.
Both the device bluetooth should be onn and paring should be don in both the device.

What according to you makes you a good candidate for customer service or technical support job? | Customer satisfaction make me a good candidate
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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