Subject: Tech Support Candidate - Vishnu Banswal
From: Vishnu Banswal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Nov 2021 14:13:56 -0500

| | Tech Support Test

Name | Vishnu Banswal
E-mail | [email-masked]
Phone Number | (110005) 7678523883
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Karol Bagh New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Bigo | Content moderator | 20th june 2021 | 23000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check my net connection then after connect the net with the computer if it's not have been connected. Then I will again open that browser page again and will refresh it . Then it will work ..
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First open the speaker then tab the connectivity button which is on the speaker after that open the Bluetooth of mobile then after scan the device in mobile and connect the device with the speaker.
What according to you makes you a good candidate for customer service or technical support job? | My personality is like I can make people agree with my opinion. Also I have good basic knowledge of computer hardware.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |