Subject: Tech Support Candidate - Piyush Poddar
From: Piyush Poddar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Nov 2021 12:53:23 -0500

| | Tech Support Test

Name | Piyush Poddar
E-mail | [email-masked]
Phone Number | (122006) 9101273309
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Rensol Technologies | Application Support Engineer | 5 March 2021 | 27500
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will refresh the page again if it will not solve the issue I will check my internet connection if the problem is still there I then I will copy the url and will try it on new tab. Lastly if the problem will not be solved then I will delete my recent history and retry it.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Initially I will switch on the Bluetooth of the speaker and then I will switch on my Bluetooth of my phone and search for the name of Bluetooth speaker and will finally connect them

What according to you makes you a good candidate for customer service or technical support job?

I will completely satisfy my customer with my service by solving their issues on every possible way and will always be dedicated to my work.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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