Subject: Tech Support Candidate - Prachi Khatri
From: Prachi Khatri <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Nov 2021 12:52:47 -0500

| | Tech Support Test

Name | Prachi Khatri
E-mail | [email-masked]
Phone Number | (91) 9999885970
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Shahdara
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Dr g wellness | Hr executive | 3 nov 2017 | 18000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First i will reload the website
Then if still error persists i will close the browser and then open the website. If still it is showing an error i will delete cache and then reload the website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First turn on the bluetooth then the phone will show the available networks then select the speaker bluetooth then pair it with the speaker.

What according to you makes you a good candidate for customer service or technical support job? | I am a good listener .
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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