Subject: Tech Support Candidate - rajinder singh
From: rajinder singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Nov 2021 12:34:07 -0500

| | Tech Support Test

Name | rajinder singh
E-mail | [email-masked]
Phone Number | (91) 7303066361
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | MILLENIUM AUTOMAAI | PROJECT MANAGERA | 30TH NOV |
Previous Employer 1 | n/a | n/a | n/a | n/a
Previous Employer 2 | n/a | n/a | n/a | n/a

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.check internet connection
2.chec the system
3.resart

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.open bluetooth
2.scan netwrok
3.search the product
4.share the pin an connect

What according to you makes you a good candidate for customer service or technical support job? | helping nature,problem solving skill,team management
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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