Subject: Tech Support Candidate - hema gopal vamsi kurapati
From: hema gopal vamsi kurapati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Nov 2021 10:57:22 -0500

| | Tech Support Test

Name | hema gopal vamsi kurapati
E-mail | [email-masked]
Phone Number | (91) 9848664633
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | vijayawada ap
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | na | na | na | na
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Hai sir/mam
Sorry for error.
Pleas open chrome once again and try it sir.
before search pleas check your internet connection.
Thankyou sir/mam.
Have a nice day.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | first switch on the speaker and then turn on the bluetooth  on mobile and search  for device and then connect.
What according to you makes you a good candidate for customer service or technical support job? | MY ATTITUDE
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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