Subject: Tech Support Candidate - Amarjeet Amarjeet
From: Amarjeet Amarjeet <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Nov 2021 10:31:05 -0500

| | Tech Support Test

Name | Amarjeet Amarjeet
E-mail | [email-masked]
Phone Number | (126102) 9068842242
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | jind , Haryana
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Jio | advisor | 23 October 2021 | 12000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first of all we check our internet connection ,then after we check internet connectivity with another website or app . If it work properly on another site then check restrictions of any unsecured adds and website there after we doing troubleshooting and taken required action.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | first we power on of our Bluetooth speaker and turn on Bluetooth feature from mobile .Now we scan bluetooth device then connect with that according to their name
What according to you makes you a good candidate for customer service or technical support job? | We have must a good communication skill to deliver A grade customer experience and we need have also known product or appliances knowledge for hardware and software.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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