Subject: Tech Support Candidate - Lakshay Kumar
From: Lakshay Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Nov 2021 02:42:21 -0500

| | Tech Support Test

Name | Lakshay Kumar
E-mail | [email-masked]
Phone Number | (91) 8178820261
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Rohini
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly, I will check whether my internet connection is working properly or not.
Secondly, does my system has established a secure connection with the server.
Trying reloading the page if the problem still persists I will troubleshoot it using networks settings.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Open mobile bluetooth settings
2.Turn on the visibility
3 Search for that particular bluetooth device
4.Pair the device
5.Connect with the device.

What according to you makes you a good candidate for customer service or technical support job? | The skills and qualifications I possess are a great match for the requirements for this position. In particular, my communication and leadership skills make me a great candidate for this job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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