Subject: Trainer Candidate - Jitendra Kumar
From: Jitendra Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 11 Nov 2021 17:50:57 -0500

| | Tech Support Test

Name | Jitendra Kumar
E-mail | [email-masked]
Phone Number | (+91) 8923482995
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Grater noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Rasandik engineering industry india limited | Production Engineear | 2 year | 22000
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

If Selected, how much time do you need to join? | 5 days

Please briefly describe your work experience specifically in Quality?

Quality and manpower handling

Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | Yes

Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team

The most difficult situation in my work experience
Manage manpower and manage improvement quality my team
1 team work.
2 focas our work

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good Customer service and all problems solutions provide
What according to you makes you a good candidate for this position? | Team work and knowledge
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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