Subject: Tech Support Candidate - Akash Choudhary
From: Akash Choudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 11 Nov 2021 11:33:23 -0500

| | Tech Support Test

Name | Akash Choudhary
E-mail | [email-masked]
Phone Number | (91) 9045569723
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Greater noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | virtual engineering services private ltd | Associate software engineer | | 23700
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

first see the error on browser or browser console and proceed further on the bases of.
check the network connection.if it is good.
check the server response in network it is from their then check the hosting on the server. to get the perfect error to resolve it.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

first check is Bluetooth available in both the system.
Then find the setting of Bluetooth in both system and on the Bluetooth of both system.
then click on scan button in the Bluetooth setting of mobile.
the Bluetooth name is searched by the mobile.
click on the searched named.
click on pair
enter the pass code if required.
then click on OK.
finally it show connected.
now enjoy the music

What according to you makes you a good candidate for customer service or technical support job? | providing the solution in steps. and explain all steps properly
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |