Subject: Tech Support Candidate - Naina Sonali
From: Naina Sonali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 11 Nov 2021 05:02:19 -0500

| | Tech Support Test

Name | Naina Sonali
E-mail | [email-masked]
Phone Number | (91) 8789663155
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida sector 66
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ienerzier | Tech support engineer | Working | 15 k in hand
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will refresh the page after that I will close all the window and then I will open that website again.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly I will turn on the speaker after that I will turn on the Bluetooth of my mobile phone and then I will pair my mobile 's Bluetooth with speaker after all these steps my mobile will connected to Bluetooth
What according to you makes you a good candidate for customer service or technical support job? | My positive attitude and patience and recently I am working in ienerzier in Samsung process as a tech support engineer where we troubleshoot the customer's problem related to Samsung Mobile phone
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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