Subject: Tech Support Candidate - Nishika Jaiswal
From: Nishika Jaiswal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 11 Nov 2021 02:06:13 -0500

| | Tech Support Test

Name | Nishika Jaiswal
E-mail | [email-masked]
Phone Number | (+917488109578) +917488109578
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ranchi, jharkhand
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1  Restart chrome
2 Restart your phone Or computer.
3 Open the page in the another website.
4 Fix network issue
5 Report website problem.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 First of all we have to allow our mobile phone Bluetooth.
2 we have to allow speaker Bluetooth
3 And then at last we have to connect the speakers Bluetooth to the tha mobile phone.

What according to you makes you a good candidate for customer service or technical support job? | It's all about the nature and attitude of the candidates, he or she must be soft spoken, a good liatner, and problem solver, and he or must know how to deal or engage the people well.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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