Subject: Tech Support Candidate - Balireddy Jyoshini
From: Balireddy Jyoshini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 11 Nov 2021 01:18:40 -0500

| | Tech Support Test

Name | Balireddy Jyoshini
E-mail | [email-masked]
Phone Number | (91) 7981116468
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kancharapalem
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Concentrix | Advisor | Jul2 | 17k
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Try to switch of the internet and restart again or else we can go to settings make sure cookies are enabled clear our cache and also need to make sure whether the browser is up to date and or else we need to restart our web browser and try a diff web browser
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Touch and hold bluetooth and then we need to tap pair new device and under available devices tap more and then tap name of bluetooth device which we want to pair and then follow on screen instructions
What according to you makes you a good candidate for customer service or technical support job? | Having patience and confident in them wat ever they out in front of customer and making the customer have faith in them about watever they talk
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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