Subject: Tech Support Candidate - Harshit singh Harshit
From: Harshit singh Harshit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Nov 2021 14:05:13 -0500

| | Tech Support Test

Name | Harshit singh Harshit
E-mail | [email-masked]
Phone Number | (110096) 9140906021
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gaur city 2 , noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Bpo chat process

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA |
Previous Employer 1 | NA | NA | NA |
Previous Employer 2 | NA | NA | NA |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i will restart the device.Make sure my internet connection works. Check if the website is down for everybody. If yes then will contact to the man who is getting me the info related to it. Otherwise i will try another browser. Will also try this by clearing history and cache of the browser and can restart it again.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen.
Touch and hold Bluetooth .
Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
Tap the name of the Bluetooth device you want to pair with your device.
Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | The way i interact with people. Because i am quite charming i guess and i don't get aggressive with people. I always try to sort things out in a good manner. My communication skills are also damnn good... These are few qualities that makes me a very deserving candidate for this job
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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