Subject: penalizing request
From: Syed Ataullah <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Wed, 10 Nov 2021 07:17:58 -0700 (MST)

Hi 

As per Deeksha, Rami should be penalized as absent. because he did not escalate one ticket in the shift 3302051. 

Regards 
Syed