Subject: Tech Support Candidate - Sushma Singh
From: Sushma Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Nov 2021 02:57:21 -0500

| | Tech Support Test

Name | Sushma Singh
E-mail | [email-masked]
Phone Number | (201005) 9625329557
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Saibabad mohngr metro station
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Incometax department | Customer care executive | Still working | 14.500
Previous Employer 1 | Tech Mahindra | Customer care executive | Before 2 years | 18000
Previous Employer 2 | Na | Na | Na |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. I will check the internet connectivity
2. I will try with another browser to login
3 . I will check my user ID or password

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.on  ur speaker
2. On ur mobile phone speaker
3. Find a name of speaker and connected

What according to you makes you a good candidate for customer service or technical support job? | For the technical support email have some basic knowledge about technical but if I get training I will never let u down and i or I can provide good support to customer with my skills and knowledge
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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