Subject: Tech Support Candidate - Shreyansh Gautam Shreyansh
From: Shreyansh Gautam Shreyansh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Nov 2021 02:36:14 -0500

| | Tech Support Test

Name | Shreyansh Gautam Shreyansh
E-mail | [email-masked]
Phone Number | (201014) 9911798624
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | EXL | Executive | | 26
Previous Employer 1 | Concentrix | Executive | February | 12
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all we will check the website whether this correct or not then we restart the system and type the website name.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First we will connect the bluetooth speaker with phone then pop up message will connecting your device with the phone we will type the device name then it will be automatically connected
What according to you makes you a good candidate for customer service or technical support job? | He analysis the need of the customer what the problem he is facing while using the services
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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