Subject: Tech Support Candidate - shivam singh
From: shivam singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Nov 2021 02:16:08 -0500

| | Tech Support Test

Name | shivam singh
E-mail | [email-masked]
Phone Number | (91) 6379828198
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | startek | executive | still working | 13000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

FIRST I WILL BE LOOKING FOR THE CONNECTION
SECOND I WILL RESTART THE WINDOW
IF STILL NOT OPENING THEN I WILL BE LOOKING THE DETAILED ISSUE
AFTER THAN ALSO IF NOT RESOLVED THEN WILL TRY AFTER SOMETIME AS THERE CAN BE SOME SERVER ISSUE

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. TRUN THE BLUETOOTH OF BOTH YHE DEVICE
2.PAIR THE BLUETOOTH DEVICE
3.THEN CONNECT FROM MOBILE.
4.AFTER CONNECTING IT WILL SHOW CONNECTED ON THE PHONE

What according to you makes you a good candidate for customer service or technical support job? | AS I WORKED 5 MONTHS WITH FLIPKART IN CUSTOMER SUPPORT I HAVE THE EXPERIENCE HANDELING THE CUSTOMER AND MAKE THE CUSTOMER  SERTIFIED.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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